The Trouville Bournemouth

The room was cosy and comfortable very silent so I had possibility to rest a lot . Housekeepers were all available to give me whatever I needed and staff was friendly and very helpful Breakfast was good too Hotel is very central but on a slope I got mobility problems so I had to travel every day by taxi I walk with a stick but there two bus stops going to city center and opposite one stop with buses going to several destinations and Swanage Hotel is step free and has got a lift There is a covered swimming pool for leisure There are two smoking aereas

The reception was nicely decorated with lightts and a christmas tree. The room was spacious, clean and tidy. There was plenty of coffee, tea, sugar and milk packages, all organised neatly. Lovely view, could see some of the Christmas lights at Christmas tree wonderland as well as the sea. The windows kept the noise of the traffic and people out. The bathroom was clean and tidy, with plenty of towels, aswel as complimentary soap and showergel/shampoo. The decor is very dated, but my kids liked the pattern carpet and wallpaper.

The staff were exceptional, they were polite, smart and friendly. Nothing was a problem, they were not overbearing and would give us recommendations of places to eat. They staff really made the hotel and are a credit to the Tourville. Oh and the breakfast was AMAZING and our dogs were really catered. Even to the location chosen for our Room perfect. Beds firm and comfortable and pillows were supportive

If youre expecting the Hilton hotel experience, then go else where. This hotel isn’t for the those are wanting caviar. The whole team at the Trouville hotel were amazing. Great staff, very helpful, and over all they’re just fantastic people. Very down to earth, I couldn’t have found a better place. Don’t expect the latest trend, this property has more of a homely atmosphere and aesthetics, opposed to show rooms appeal. A great place to accommodate pets too, I booked a premium small double room for me and my dog. At the check-in, they noticed the size of the dog ( a bulky build), which they took into consideration offering me a larger, standard double sized room at the same cost. Which I happily accepted. Free car-parking on site to those who go through the hotels own website (if you use booking.com as I did on my first arrival, you’ll have to pay £12 ) with generous space to park, it was hassle free. Location is great too.. on a quiet road, but not isolated. (Only real things I could hear at night were the bloody seagulls). Walk out left from the building, and you’re 10 minutes away from the main sea front ferris wheel and attractions bars clubs. Turn right, and there is a local nisa 5 minutes away, along with various bars, that have a chilled out vibe. Cross the road and down a path, 7-12 minutes and you’re by sea front, with a great open space to take your dog for a run. Hands down, I’ll be coming back again sometime. Everyone was profession, well presented without the corporate touch. If this wasn’t a business, you’d mistake it for a family home. In fact, it’s not a hotel. It’s a home.

The room was lovely, decent sized and had the space required for travel cot and you could still move around. The family room had a bath which was perfect so I could bath the children with ease The swimming pool was an added bonus and my children (9 and 8 months) loved having a splash around before bed. Towels provided was a lovely addition to that. The mattress was comfortable and the fact you could open the window if needed was great.